Catholic Family Services of Hamilton is a well respected, values driven social services agency that works with a range of clients providing counselling, community connection, and education programs.
The clients supported in these program include men, women, young, pregnant and parenting women and their partners, infants and seniors with diverse and often complex needs, people seeking therapeutic counselling, credit counselling, group counselling, violence intervention programs and support for people with developmental disabilities.
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Services Offered
Walk-In Counselling The Walk-In Counselling Clinic provides drop-in support for immediate issues and runs on a first-come, first-served basis.
Couples Counselling
Woman Abuse Counselling The Woman Abuse Program (aka Violence Against Women - VAW program) offers trauma informed support to women and children who have been exposed to abuse, violence and/or trauma within a non-judgmental, inclusive environment in which they can increase their knowledge and understanding of woman abuse, and explore the options, resources and supports available.
Fees and Payment
Fee for service - based on a sliding scale (dependent on household-income and family size)
This is a registered charity.
Services Offered To: Adults Couples Teens Children
Special Groups: Bilingual Faith-Based
Payment: Sliding Scale Pro-bono
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.