In 2006, Pieta House opened its doors in Lucan, County Dublin and since that day we have seen and helped over 40,000 people in suicidal distress or engaging in self-harm, and established fifteen subsequent centres across Ireland.
From humble beginnings, Pieta House has grown to almost 270 therapists and administration staff, and the demand for our service hasn't let up. In 2018 alone, nearly 8,000 people came through our doors suffering from suicidal ideation and/or engaging in self-harm, or to avail of suicide bereavement counselling.
As it has been from day one, everything is free of charge and our staff are fully qualified and provide a professional one-to-one therapeutic service for people who are experiencing suicidal ideation, people who have attempted suicide and people who are engaging in self-harm. A doctor's referral or a psychiatric report is not required.
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A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.