Star Health is a leading provider of Primary Health services in Victoria.
Star Health provides a broad ranges of services for you and your family, spanning across the entire life span, including GP Services, Dental Services, Mental Health, Podiatry, Physiotherapy, Dietetics, Counselling and Diabetes Education.
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Services Offered
Our team of dedicated and highly trained counsellors can offer you a safe and supportive space to explore your concerns, options, and identify strategies and resources to assist you.
Our counsellors can provide a wide variety of evidence-based techniques and therapeutic approaches tailored to meet your specific needs and circumstances. Counsellors may have specific training and interest in particular approaches such as Mindfulness & A.C.T., Cognitive Behavioural Therapy and Trauma Therapy.
Star Health counsellors are also able to provide referrals to other services, as required.
Some of the issues people bring to counselling are: -Management of anxiety and depression -Grief following a loss -Chronic health conditions -Parenting -Family and relationship difficulties -Couple issues -School or work related issues -Stress -Anger -Violence and abuse -Alcohol and drug use
We also have specialist counsellors who work with children, young people, families and adults.
Fees and Payment
Counselling fees are based on a sliding scale according to household income and may be provided free of charge in certain circumstances. Please contact us for further information.
Services Offered To: Adults Couples Teens Children
Payment: Sliding Scale Pro-bono
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.